Intelligent Way of Presenting Bills
Powered by AI/ML
iPaySmart delivers a seamless e-billing experience across channels, optimizing payment cycles, enhancing revenue collection, and providing detailed billing insights to your customers
Billing Platform
and Multi-lingual
Historic Bills
AI/ML Use Cases
Notifications
Bill Design
Billing
Customer Segments
Comprehensive and Intelligent Billing Details, Now Available to Your Customers
Let your customers know what they are being charged for with a detailed breakdown of the usage expenses including bill details, savings, taxes and rebates.
With iPaySmart you can provide your end customers with a seamless e-bill experience through comprehensive and perfectly designed bill that speaks your brand language.
Meeting Customers at their Point of Preference
Powered by AI/ML
iPaySmart delivers a seamless e-billing experience across channels, optimizing payment cycles, enhancing revenue collection, and providing detailed billing insights to your customers
Prepare
- Integrate multiple data sources for smart insights and customer recommendations
- Detailed View on Usage and Expenses
- Personalized Bill with Targeted Messaging in Branded Communication
- Supported by Multiple Languages & Currencies
- Simple View, Easy Navigation, and a Customer-Friendly User Interface
Present
- Support e-Bill Delivery Channels Via Web, Native App, Secure Email PDF and SMS Text
- Leverage both printed and digital channels- seamlessly and in a cohesive manner
- Send Timely Bill Reminders on the Customer’s Choice of Communication Channel
- Allow Customers to Manage Paperless Settings, View Current or Past Billing Statements and Access Payment History
- Send Bills or Bill Inserts in the Way that Works for the Customers
Pay
- Supports Preferred Payment Method such as Pay by Text, Email, IVR, Mobile App, Chatbot, Smart Speakers
- Supports Preferred Payment Methods via Credit, Debit Card, ACH (e-Check), Payment Wallets - Apple Pay, Google Pay, Paypal, Venmo, and others
- Modern Platform Offering Flexible Payment Options to your Customers such as Scheduled Payments, Auto-Pay, Installments, Extensions, One-Time and Recurring Payments
- Secure and Timely Bill and Payment Alerts on Customers Channel of Choice
Protect
- Allow Customers to Access to Download Current and Bill History in .xml Format with Secured PII Details.
- Secure Document Management and Signature Authentication with eSignature Technology.
- Trusted Provider that is PCI Level 1 & NACHA Compliant
- Future ready and compliant platform that builds a crucial foundation for your payments ecosystem
Engagement is Delivered at All Times
Targeted Marketing Campaigns
- Send personalized and contextual marketing campaigns
- Target via emails, web banners, push notifications, text and social media
Personalized Marketing
- Manage pre-integrated messaging templates
- Tracking message delivery and analytics in real time
Detailed Reporting and Analytics Suite
- Create segments, messaging, number of alerts to be sent and more
- Get detailed report on customer’s usage and purchase
Consistent
Experience
Delivering a digital and multi-channel experience ensures a seamless and integrated billing experience for utility providers
Lower Costs
Multi-channel e-delivery of bills cuts costs to help meet customers’ expectation of instant access
Streamline
Revenue
By enhancing bill transparency and access to payment, customers are more apt to immediately pay their bills
Enhanced Security
PCI DSS Level 1, SOC 2, NACHA, ISO 270001, and ISO 20000 certifications reduce vulnerabilities from bad actors
Modern Look
Built to facilitate seamless customer journeys with modern and intelligent UI/UX, backed with AI/ML Analytics
- $20.5 B
Online transactions
- 90%
Paperless adoption
- 90%
Customer satisfaction
- 40%
Lower operational
costs - 18-22%
Reduction in call
agent volume
