AI-Driven and Personalized
Payment Arrangements

Offer Personalized Plans and Streamline Revenue Collection with AI-powered Payment Arrangements

Digital Self Service for Improved Customer Satisfaction

Giving customers choice and control over how they want to make payments. Empower your customers with the right platform and deliver a best-in-class customer experience.

Automatic Payments

  • Intuitive and modern interface
  • Pay each month on a specific date
  • Pay via multiple payment methods
  • Offer a range of convenient payment methods to cater to diverse preferences
  • Enhance customer communication with proactive alerts on upcoming auto-payments
  • Improve revenue collection and simplify account reconciliation for both you and your customers.
  • Optimize cash flow management through automated, scheduled transactions.
  • Seamlessly integrate into your existing business systems
  • Foster trust and loyalty by delivering consistent, dependable payment experiences.

Scheduled Payments

  • Allow customers to easily plan and set up upcoming payments
  • Choose between fixed or variable payment options for added flexibility
  • Reduce the need for manual involvement and focus on core operations
  • Minimize instances of delinquencies and forgotten payments

Pay As You Go

  • Real-time usage tracking for informed decision-making.
  • Cost-effective payments aligned with actual usage.
  • Upfront payments for greater flexibility and improved revenue collection
  • Prevent unexpected charges by paying Only for usage
  • Instant balance updates for clear financial awareness
  • Tailored alerts and notifications for effective balance management.
  • Simplified reconciliation with usage-based payment records.
  • Enhance financial discipline and expense management
  • Flexible payment plans to suit customer's preferences.

Payment Extension and Custom Arrangements

  • Allow customers to access extension plans to ease immediate payment pressures.
  • Simplified extension process with connected customer and agent experiences
  • Send reminders to extend payments and maintain continuity
  • Adopt customer-centric approach and prioritize satisfaction with custom payment arrangements
  • Build long-term loyalty and strengthen relationships through accommodating extension and custom payment options.
  • Ensure a smoother billing experience by avoiding late fees
  • Show consideration for customers facing temporary financial challenges
  • Grant control to customers in managing their payment timelines.

CSR Support for Payments

  • Enable staff to resolve payment issues seamlessly using pre-integrated CRM capabilities.
  • Utilize a 360-degree customer view to understand customer needs and preferences
  • Provide customer service representatives with the tools to effectively address payment concerns.
  • Leverage detailed analytics to make informed choices based on billing and payment trends.
  • Identify and address potential payment issues with AI-Powered Payment Score, before they escalate
  • Reduce response times by leveraging customer behavioral data for efficient payment-related resolutions.
  • Ensure accurate solutions by referring to detailed billing and payment history.
  • Elevate customer satisfaction through informed and effective payment support.
  • Streamline internal processes with integrated CRM tools for payment-related tasks.