AI-Driven and Personalized
Payment Arrangements

Offer Personalized Plans and Streamline Revenue Collection with AI-powered Payment Arrangements

Digital Self-Service for Improved Customer Satisfaction

Giving customers choice and control over how they want to make payments. Empower your customers with the right platform and deliver a best-in-class customer experience.

Automatic Payments

  • Intuitive and modern interface
  • Pay each month on a specific date
  • Pay via multiple payment methods
  • Offer a range of convenient payment methods to cater to diverse preferences
  • Enhance customer communication with proactive alerts on upcoming auto-payments
  • Improve revenue collection and simplify account reconciliation for both you and your customers.
  • Optimize cash flow management through automated, scheduled transactions.
  • Seamlessly integrate into your existing business systems
  • Foster trust and loyalty by delivering consistent, dependable payment experiences.

Scheduled Payments

  • Allow customers to easily plan and set up upcoming payments
  • Choose between fixed or variable payment options for added flexibility
  • Reduce the need for manual involvement and focus on core operations
  • Minimize instances of delinquencies and forgotten payments

Pay As You Go

  • Real-time usage tracking for informed decision-making.
  • Cost-effective payments aligned with actual usage.
  • Upfront payments for greater flexibility and improved revenue collection
  • Prevent unexpected charges by paying Only for usage
  • Instant balance updates for clear financial awareness
  • Tailored alerts and notifications for effective balance management.
  • Simplified reconciliation with usage-based payment records.
  • Enhance financial discipline and expense management
  • Flexible payment plans to suit customer's preferences.

Payment Extension and Custom Arrangements

  • Allow customers to access extension plans to ease immediate payment pressures.
  • Simplified extension process with connected customer and agent experiences
  • Send reminders to extend payments and maintain continuity
  • Adopt customer-centric approach and prioritize satisfaction with custom payment arrangements
  • Build long-term loyalty and strengthen relationships through accommodating extension and custom payment options.
  • Ensure a smoother billing experience by avoiding late fees
  • Show consideration for customers facing temporary financial challenges
  • Grant control to customers in managing their payment timelines.

CSR Support for Payments

  • Enable staff to resolve payment issues seamlessly using pre-integrated CRM capabilities.
  • Utilize a 360-degree customer view to understand customer needs and preferences
  • Provide customer service representatives with the tools to effectively address payment concerns.
  • Leverage detailed analytics to make informed choices based on billing and payment trends.
  • Identify and address potential payment issues with AI-Powered Payment Score, before they escalate
  • Reduce response times by leveraging customer behavioral data for efficient payment-related resolutions.
  • Ensure accurate solutions by referring to detailed billing and payment history.
  • Elevate customer satisfaction through informed and effective payment support.
  • Streamline internal processes with integrated CRM tools for payment-related tasks.